🚀 Ai Anveshana Academy — Automation Anywhere AI + Agentic AI Certification Program | 🏅 Exam Prep Included
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Certification Prep Crash Course

Automation Anywhere AI & Automation Engineer Crash Course

An intensive crash course designed to prepare learners for the Automation Anywhere AI and Automation Engineer Certificate through hands-on exam Q&A preparation and a guided Unique Agent Submission track. Master the 12-stage progression from AI Fundamentals, Prompt Engineering, LLMs, RAG, AI Agents, Mozart Orchestrator, AI Skills, API Tasks, Task Bots, Forms, and Error Handling through 3 enterprise capstone use cases.

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12
Topics
3
Capstones
Q&A
Exam Prep
Agent
Submission
Target Certificate

AA AI & Automation Engineer Certificate Prep

This crash course is specifically designed to prepare you for the Automation Anywhere AI and Automation Engineer Certificate exam through real exam Q&A practice and a unique agent submission track.

Automation Anywhere AI & Automation Engineer Certificate
Covering Exam Q&A Preparation + Unique Agent Submission Track (Task Bots, API Tasks, Mozart Orchestrator, AI Agents, AI Skills & Forms)
Guided directly by Ganesh Bhat (Automation Anywhere MVP)
Mastered Ecosystem Components
Mozart Orchestrator AI Agents AI Skills Agent Tools API Tasks Task Bots Process Forms Error Handling
📌 Step-by-Step Curriculum

Curriculum Progression Roadmap

12 structured modules mapping every concept from AI & Prompt Engineering to Automation Anywhere Mozart Orchestrator, AI Skills, API Tasks, Task Bots, Forms, and 3 enterprise capstone use cases.

Topic 01 Foundations

AI Fundamentals

Coverage & Learning Areas
  • Introduction to AI, AI vs ML vs GenAI
  • Generative AI & LLM core concepts
  • Traditional Automation vs AI-powered Automation
Hands-on / Demonstration
Understand where AI fits into Automation Anywhere architecture
Topic 02 Core LLM

GenAI & LLM Fundamentals

Coverage & Learning Areas
  • LLMs & how LLMs work at a high level
  • Context window, tokens, input/output tokens
  • Token calculation, hallucination & model limitations
Hands-on / Demonstration
Token calculation exercise & LLM interaction demo
Topic 03 Optimization

Prompt Engineering

Coverage & Learning Areas
  • Prompt structure, instructions, context, constraints & output formats
  • Zero-shot, Few-shot, Role-based & Structured prompting
  • Extraction & Classification prompt strategies
Hands-on / Demonstration
Build & test prompts for business automation scenarios
Topic 04 Agentic Systems

Agentic AI & AI Agents

Coverage & Learning Areas
  • What is Agentic AI, AI Agent vs Chatbot vs RPA Bot
  • Agent architecture, reasoning, planning & decision-making
  • Autonomous execution, tools & tool selection
Hands-on / Demonstration
Design an AI Agent & demonstrate autonomous tool selection
Topic 05 Knowledge Base

RAG & Enterprise Knowledge

Coverage & Learning Areas
  • Embeddings, Vector Databases & semantic search
  • Document ingestion, chunking strategies & metadata retrieval
  • RAG architecture vs Fine-tuning trade-offs
Hands-on / Demonstration
Build a basic RAG flow using enterprise business documents
Topic 06 AA Platform

Automation Anywhere + Agentic AI Architecture

Coverage & Learning Areas
  • Automation Anywhere architecture & Mozart Orchestrator
  • Processes, AI Agents, AI Skills & Agent Tools
  • API Tasks, Task Bots, Forms, HITL & Error Handling
Hands-on / Demonstration
Design an enterprise Agentic Automation architecture
Topic 07 Project 1

Use Case 1 — Customer Issue Resolver Agent

Coverage & Learning Areas
  • ServiceNow integration & customer issue understanding
  • ServiceNow API, RAG-based knowledge retrieval
  • AI Skill, Task Bot, tool selection, resolution recommendation & human escalation
Hands-on / Demonstration
Build an AI-powered Customer Issue Resolver using ServiceNow + RAG + Automation Anywhere
Topic 08 Project 2

Use Case 2 — Lead Generation & Qualification Agent

Coverage & Learning Areas
  • Salesforce integration, lead retrieval & lead enrichment
  • AI Agent, Salesforce API & qualification criteria
  • RAG, AI Skill, lead scoring, autonomous decisions & human review
Hands-on / Demonstration
Build an AI Lead Generation/Qualification Agent using Salesforce + Automation Anywhere
Topic 09 Project 3

Use Case 3 — Voice Agent

Coverage & Learning Areas
  • Voice AI concepts, Speech-to-Text & Text-to-Speech
  • Twilio / ElevenLabs integration & AI Agent intent identification
  • Tool selection, AA process execution, RAG & voice response
Hands-on / Demonstration
Build a Voice Agent that invokes Automation Anywhere processes based on customer requests
Topic 10 Resilience

Enterprise Agentic Automation — Error Handling & HITL

Coverage & Learning Areas
  • API failures, AI failures, tool failures & RAG failures
  • Low-confidence responses, retries, exception handling & logging
  • Process Composer Forms, human approval & fallback mechanisms
Hands-on / Demonstration
Implement failure scenarios & human escalation mechanisms
Topic 11 Engineering

Architecture & Best Practices

Coverage & Learning Areas
  • When to use AI Agent vs AI Skill, API Task vs Task Bot
  • RAG vs direct LLM, deterministic vs AI-driven automation
  • Tool design, security, guardrails, scalability & maintainability
Hands-on / Demonstration
Review & improve the architecture of the three use cases
Topic 12 Capstone

Final Solution & Assessment

Coverage & Learning Areas
  • End-to-end Agentic Automation architecture
  • Business problem analysis, component & tool selection
  • Agent design, RAG, human-in-the-loop & exception handling
Hands-on / Demonstration
Participants design an Agentic Automation solution for a new business scenario
🚀 Production Ready

3 Enterprise Capstone Agents

You won't just learn theory — you will build 3 production-grade agents combining Automation Anywhere Mozart, AI Skills, API Tasks, Task Bots, and enterprise SaaS APIs.

Project 1

Customer Issue Resolver Agent

Autonomous support ticket triage agent integrating ServiceNow API, RAG-based KB retrieval, Automation Anywhere AI Skills, and Task Bots with human escalation.

ServiceNow API RAG KB Retrieval AA AI Skill Task Bot HITL Escalation
Project 2

Lead Generation & Qualification Agent

Sales intelligence bot fetching incoming leads via Salesforce API, enriching company profiles, scoring intent using RAG, and making autonomous qualification decisions.

Salesforce API Lead Enrichment Lead Scoring AI Agent Human Review
Project 3

Voice Agent with AA Execution

Voice-driven AI assistant powered by Speech-to-Text & Text-to-Speech (Twilio/ElevenLabs), executing backend Automation Anywhere workflows and providing real-time voice response.

Twilio Voice ElevenLabs TTS Intent Engine AA Workflows RAG Response

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